At 365jili, we believe that gaming should always be fun — never a source of stress, financial hardship, or harm. We are fully committed to providing a safe, fair, and responsible gaming environment for every Filipino player on our platform.
Six pillars that define how 365jili protects its players
365jili strictly enforces the Philippine minimum gambling age of 21 years. Every new player must complete identity and age verification (KYC) before any real-money gaming is permitted. Accounts found to belong to underage players are immediately closed and any funds returned.
Players can set daily, weekly, or monthly deposit limits and loss limits directly from their 365jili account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling-off period to prevent impulsive decisions.
Set a maximum session duration for your gaming sessions on 365jili. When your time limit is reached, you will receive a clear notification and the option to end your session. Reality checks can also be enabled to remind you how long you have been playing.
If you feel you need a break, 365jili offers self-exclusion periods ranging from 24 hours to permanent exclusion. During a self-exclusion period, your account is locked and you will not receive any promotional communications. This tool is available 24/7 through our support team.
365jili's responsible gaming system continuously monitors player behavior for signs of problem gambling — such as sudden increases in bet size, extended session durations, or chasing losses. Our team may proactively reach out to players showing these patterns.
Our dedicated responsible gaming support team is available around the clock. Whether you need help setting limits, requesting a self-exclusion, or just want to talk to someone about your gaming habits, 365jili support is always here for you — no judgment, just help.
Responsible gaming means enjoying casino games — slots, bingo, live dealer, and more — as a form of entertainment, while staying in full control of your time and money. At 365jili, we want every Filipino player to experience the thrill of gaming without it ever becoming a problem.
Gambling becomes problematic when it stops being fun and starts affecting your finances, relationships, work, or mental health. Problem gambling can happen to anyone — it does not discriminate by age, income, or background. The key is recognizing the warning signs early and taking action.
365jili is aligned with PAGCOR's responsible gaming guidelines and actively promotes a culture of safe play across our entire platform. We provide tools, resources, and support to help every player stay in control — because a player who plays responsibly is a player who keeps enjoying the game.
Answer these questions honestly. If you answer "yes" to three or more, it may be time to take a break or seek support.
Do you spend more money on gambling than you originally planned?
Have you ever borrowed money or sold belongings to fund gambling?
Do you find yourself thinking about gambling when you should be focused on other things?
Have you tried to cut back on gambling but found it difficult?
Do you gamble to escape problems, stress, or negative feelings?
Have family members or friends expressed concern about your gambling?
Do you feel restless, irritable, or anxious when you are not gambling?
Have you ever lied to hide the extent of your gambling from others?
If you answered yes to 3 or more questions, we strongly encourage you to use 365jili's self-exclusion tools or contact our responsible gaming support team immediately.
All tools are available free of charge to every 365jili player
| Tool | How It Works | Takes Effect |
|---|---|---|
| Deposit Limit | Set a maximum deposit amount per day, week, or month. Limits can be lowered instantly; increases require a 24-hour waiting period. | Immediately (decrease) / 24 hours (increase) |
| Loss Limit | Cap the total amount you can lose within a defined period. Once reached, gaming is paused until the period resets. | Immediately |
| Session Time Limit | Set a maximum duration for each gaming session. You will receive a warning before the limit is reached. | Next session |
| Reality Check | Receive periodic pop-up reminders showing how long you have been playing and how much you have wagered. | Immediately |
| Cool-Off Period | Take a short break from gaming — 24 hours, 48 hours, 7 days, or 30 days. Your account is temporarily suspended during this period. | Immediately |
| Self-Exclusion | Exclude yourself from 365jili for 3 months, 6 months, 1 year, or permanently. All marketing communications are stopped immediately. | Immediately |
| Account Closure | Permanently close your 365jili account. Any verified balance will be returned to your registered payment method. | Within 24 hours |
Visit 365jili Login and sign in with your registered credentials.
Click your profile icon in the top right corner and select "Responsible Gaming" from the dropdown menu.
Select the tool you want to activate — deposit limits, session limits, cool-off, or self-exclusion — and configure your preferred settings.
Review and confirm. Most protective measures take effect immediately. You will receive a confirmation via email or SMS.
If you need assistance activating any tool, our 24/7 responsible gaming support team is ready to help you right away.
Under Philippine law and PAGCOR regulations, online casino gaming is strictly restricted to individuals who are 21 years of age or older. This is not just a rule — it is a legal requirement that 365jili takes very seriously.
Every player who registers on 365jili must complete a Know Your Customer (KYC) verification process before they can deposit or play for real money. This process requires submission of a valid Philippine government-issued ID — such as a PhilSys National ID, passport, driver's license, or SSS/GSIS ID — to confirm both identity and age.
Accounts where age verification cannot be completed, or where the player is found to be under 21, are immediately suspended and any deposits are returned. 365jili also uses automated age-estimation tools as an additional layer of protection.
Parents and guardians: If you believe a minor has accessed the 365jili platform, please contact our support team immediately at [email protected] so we can take swift action.
365jili strictly enforces the Philippine minimum gambling age. No exceptions. No workarounds.
365jili is the Philippines' most trusted online casino — built on fairness, security, and a genuine commitment to responsible gaming. Join thousands of Filipino players who enjoy slots, bingo, and live games the right way. 21+ only.
Gambling is addictive. Know when to stop. Must be 21 or older to play.